Our service department consists of certified HP laser printer technicians with a considerable IT presence to assist in modern networking environments. We can help with installation or troubleshooting
of MFP features, and if necessary, we can repair malfunctioning printers quickly and effectively, thanks to a large parts inventory.
Your Territory Manager will arrange to stop by your office to
pick up your malfunctioning printer and deliver it to our service department to be repaired. All printers also receive a thorough cleaning and inspection while it is disassembled on the bench
to ensure it is in top printing condition when your Territory Manager returns it back to you.
If you cannot afford to have any printing downtime, we have a fleet of loaner printers available. Your
Territory Manager can provide an appropriate loaner printer for you to use while yours is being repaired. There is
no charge for this service to customers who regularly purchase printer supplies from Laser Valley Technologies.
Sometimes it is not convenient to have your malfunctioning printer brought into our service department. In those cases, we can schedule a service technician to
come to your office and repair your printer on the spot.
We offer IT services to help with any network printing issues you might encounter. From advanced MFP functions, like scan-to-email and scan-to-folder, to
printer connectivity issues on the network and/or network driver issues, we can help.
All printers that we sell or that we service are automatically checked and upgraded to the latest firmware version.
All printers we sell receive an automatic Pre-Delivery Inspection before it is delivered to you. Installing new printers and/or MFP's onto a network can
sometimes be tricky and frustrating. If you require assistance, we offer a printer installation service for new printers and set-up of advanced MFP features.
Laser Valley Technologies is an authorized HP warranty center
. Just like any other repair, we will perform the necessary warranty repairs
while you use one of our loaner printers. In some cases, warranty printers are replaced rather than being repaired and we can help you get started with this process if required.